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Refund Policy

A legal disclaimer

1. Introduction
At AestheTech, customer satisfaction is our priority. This Refund Policy outlines the conditions under which refunds may be issued for products and services purchased through our website. By making a purchase, you agree to the terms set forth in this policy.

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2. Eligibility for Refunds
We accept refund requests under the following conditions:

  • The refund request is made within 3-5 days from the date of purchase.

  • The product is unused, in its original packaging, and in the same condition as received.

  • The product is defective, damaged, or incorrect upon arrival.

  • Services must not have been fully rendered to be eligible for a partial or full refund.

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3. Non-Refundable Items
Certain items or services are non-refundable, including but not limited to:

  • Personalized or custom-made products

  • Digital products or downloadable content

  • Services that have already been completed

  • Items purchased on final sale or clearance

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4. Refund Process
To request a refund, please follow these steps:

  1. Contact our customer support at sales.aesthetechnologies@gmail.com with your order details and reason for refund.

  2. If applicable, provide photographic evidence of the issue.

  3. We will review your request and respond within 3-5 business days.

  4. Approved refunds will be processed using the original payment method within 15 days.

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5. Return Shipping

  • Customers are responsible for return shipping costs unless the item was defective or incorrect.

  • We recommend using a trackable shipping method, as we are not responsible for lost returns.

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6. Late or Missing Refunds
If you haven’t received a refund within the expected timeframe, please:

  • Check with your bank or payment provider.

  • Contact your credit card company, as processing times may vary.

  • If issues persist, reach out to us at sales.aesthetechnologies@gmail.com.

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7. Changes to This Policy
We reserve the right to update this Refund Policy at any time. Changes will be posted on this page, and continued use of our services after modifications constitutes acceptance of the new terms.

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8. Contact Information
For any inquiries regarding refunds, please contact us at sales.aesthetechnologies@gmail.com.

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